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Transcript Extension
Transcript Extension
  • Extension
    • How To Install
    • Troubleshooting
  • Home
    • Home Page
    • Notification Center
    • Toggle Search Methods
    • Snapshot
    • Notebook
      • AI Context
      • Save Question
    • AI Chat
  • Settings
    • Settings Page
    • Button Behavior
      • Auto Select
      • Show Results Box
    • Mobile App Connection
    • Shortcuts
    • Language Menu
    • Theme
    • Interface Style
  • Searching
    • The Button
    • Snapshot
    • Text Selection
    • Results Window
  • Tips & Tricks
    • Scroll To View
    • Resizing The Window
  • Need More Help?
    • Contact Us
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  1. Extension

Troubleshooting

If you experience issues with the extension, try these quick fixes:

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Last updated 9 months ago

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  1. Refresh the Page:

    • Press CTRL + R on your keyboard to refresh the page.

  2. Check for Updates:

    • Ensure you're using the latest version of the extension from the Chrome Web Store.

  3. Reinstall the Extension:

    • If problems persist, remove the extension and reinstall it from the Chrome Web Store.

Common Error Messages

  • No Question Selected: Make sure both the question and answer content are highlighted.

  • Extension Updated: Refresh the page to continue.

  • Network Unavailable: Check your internet connection and try again.

  • Server Unreachable: Ensure your network isn't blocking connections to our servers.

  • Transcript Failed: Retry your search. Contact support if the issue continues.

  • Unknown Error: Retry your search. Contact support if the issue continues

Need More Help? If you encounter any problems not covered here, please . We're here to ensure your experience is as smooth as possible!

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