Troubleshooting
If you experience issues with the extension, try these quick fixes:
Refresh the Page:
Press CTRL + R on your keyboard to refresh the page.
Check for Updates:
Ensure you're using the latest version of the extension from the Chrome Web Store.
Reinstall the Extension:
If problems persist, remove the extension and reinstall it from the Chrome Web Store.
Common Error Messages
No Question Selected: Make sure both the question and answer content are highlighted.
Extension Updated: Refresh the page to continue.
Network Unavailable: Check your internet connection and try again.
Server Unreachable: Ensure your network isn't blocking connections to our servers.
Transcript Failed: Retry your search. Contact support if the issue continues.
Unknown Error: Retry your search. Contact support if the issue continues
Need More Help? If you encounter any problems not covered here, please contact us. We're here to ensure your experience is as smooth as possible!
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